Monthly plans. Phone usage is billed separately. Managed coverage and workload are agreed for your shop. See plan details
A GOOD FIT FROM DAY ONE
Know what’s included.
What does Software include?+
All current shop modules: work-order scanning and signing, inspections, editable estimates, shop floor and capacity, reps, transport and fleet, team time, pay review and exports. $599/month per location, unlimited named staff accounts for that location and standard guided setup.
What is included in the starting Managed package?+
Panel Ops Software, a shared primary coordinator and trained backup, and up to 30 hours of hands-on support per month. Calls and administrative work count toward that time. We agree weekday coverage hours in your shop’s time zone, workload and a start date during onboarding. $2,999/month per location plus $750 standard setup.
What if our shop needs more help?+
We review your call volume, open files and rental workload together and agree the right capacity before starting. If your needs grow, we agree any additional support and price with you first.
What does managed setup cover?+
Your shop’s workflow, contacts, approved customer messages, coordinator handoffs and two team training sessions. Larger data moves and older collections backlogs are scoped separately.
How are calls and texts billed?+
Phone usage is itemized separately from the monthly plan. We review the rates and spending settings with you during setup.
Can we start with Software and add Managed later?+
Yes. Your team starts in Panel Ops, then we agree a managed support plan around the same shop records when you’re ready.
How do existing estimating and accounting tools fit in?+
You can use Panel Ops alongside your current tools and export your records. QuickBooks Online, Payroll, CCC ONE and Mitchell connections are planned integration work. We review your existing setup during onboarding.
How do we get started?+
Explore the sample shop and choose the level of support that fits your team. Managed service starts after your shop’s coverage, capacity and start date are agreed. Existing customers can access their workspace using Log in.