Log in FOR BODY SHOPS & PDR TEAMS
Run work orders, estimates, repairs and vehicle pickups in one place.
Want a hand with the admin? Our managed team keeps your paperwork, customer calls and follow-ups moving.
SEE YOUR SHOP IN ONE PLACE
See the cars, the work and the people behind it. Choose a feature to try it with a sample shop.
Your shop’s working viewActual product · Sample recordsShop floor
See where the cars are, what is holding them up, and who has room to take the next job.
Work orders
Upload the complete work order. Compare recognized details with the original, review them, and file everything with the vehicle.
PDR & collision
Select the affected panel, add damage and access notes, and pass a clear scope to the estimator.
Estimating
Build with editable matrices, review removal and installation suggestions, or add the line items yourself. Preview the document before sharing.
Transport & fleet
Coordinate pickups, returns and rental exchanges with the driver, vehicle and repair in the same place.
Team & time
Give technicians a clear starting point. Keep assigned work, logged time and approval details connected to the repair.
Pay & rates
Keep effective-dated rates and review the detail behind hourly, flat-rate, commission and salary pay bases.
LESS RETYPING. A FASTER START.
Bring your contacts and opportunities from HighLevel, Monday or a spreadsheet into Panel Ops. Keep the customer details, pipeline stages and available notes together, so your team can get started with the work already in progress.
See what your team can do nextConnect your account or upload an export.
Check matched fields, suggested stages and possible duplicates before anything is added.
Your team starts with organized records, with original export files available whenever you need them.
TWO WAYS TO TAKE THE LOAD OFF
Give your team the tools to run the shop. Or bring our team in to handle the paperwork, calls and follow-ups alongside you.
PANEL OPS SOFTWARE
One place for your people, vehicles and every next step.
Standard guided setup included.
PANEL OPS MANAGED
Everything in Software, plus people who keep the admin moving.
Software included · $750 standard setup.
Monthly plans. Phone usage is billed separately. Managed coverage and workload are agreed for your shop. See plan details
FROM THE FIRST SIGNATURE TO THE FINAL HANDOFF
Your team should not have to rebuild the story every time a vehicle changes hands. Panel Ops keeps the customer, vehicle, claim, photos, documents and work together through each step.
01 FIELD CAPTURE & OCR
Your rep opens Panel Ops on their phone, photographs the work order and uploads it directly to your shop. OCR reads the page and pulls out customer, vehicle and claim details, ready to fill the intake form.
2023 Toyota RAV4
Claim · DEMO-CLM-1048
Confirm the details, then create or link the repair.
02 PICKUP, RENTALS & CLAIM DETAILS
Plan the pickup, assign a driver and coordinate a rental or loaner around the repair. Build the driver’s day and review scheduling conflicts before the next trip. The office can see where the vehicle is, who is moving it and what still needs attention before it reaches the shop.
03 PDR & COLLISION INSPECTIONS
Capture intake photos and mark damage directly on an interactive vehicle. Record dent counts for PDR, or damage type and severity for collision. Panel notes, affected components and photos stay connected to the repair.
Hood · Hail observationsDoor · Photos + notes04 ESTIMATES & REPAIR PLANNING
Turn the recorded damage into a complete PDR or collision estimate. Set your shop’s matrices and rates, review removal and installation suggestions, and add the labor, parts and manual items the repair actually needs.
Manual items welcome. Final review stays with your estimator.
05 SHOP FLOOR & TEAM CAPACITY
See vehicles by stage, the work queued in each area and the people available to handle it. Compare remaining workload with the team’s remaining weekly hours before assigning another repair.
Open a stage to see the cars, blockers and available people.
06 TECHNICIAN WORK & TIME
Give technicians their assigned repairs and a clear scope. Track time at the level your shop needs—whole job, operation or panel—and compare estimated work with the hours actually logged.
Start with a whole-job estimate. Add detail where it helps.
07 RETURN, PAY REVIEW & REPORTING
Check quality, coordinate the return and rental exchange, and keep payment status with the repair. Review staff pay using your shop’s rates, then export repair, time, fleet and pay details for the period you need.
Base-pay review and exports; payroll processing is separate.
CONNECTED THROUGHOUT THE REPAIR
Customer texts, call history, rep activity and office follow-ups belong beside the vehicle—not scattered across someone’s phone and a separate spreadsheet. Give the next person the history they need to act.
GIVE THE FOLLOW-UP TO SOMEONE ELSE
We’ll keep the paperwork, calls and follow-ups moving.
Your coordinator checks the open files, gets the missing details, updates customers and follows up on the things that would otherwise land back on your desk. You can see what’s been handled and what needs your decision.
Meet your back officeA DAY WITH YOUR MANAGED TEAM
New work orders, missed calls, active rentals and files waiting on an answer.
Customer updates, pickup changes and insurance follow-ups, recorded with the repair.
A clear list of what moved forward, what’s waiting and the decisions your shop needs to make.
SAME SHOP. DIFFERENT DAYS.
An owner needs the whole picture.
A technician needs the next job.
Give both exactly where to start.
The shop at a glance. Capacity, stalled repairs, team time and the numbers behind the work.
Shop floorPay reviewReportsStart with intake and approvals. Keep estimates, originals, customer conversations and every follow-up beside the repair.
Intake & OCREstimatingConversationsSee assigned work, understand the scope, track time and flag what’s needed to keep the repair moving.
Work plansTime trackingRepair detailCapture leads and vehicle photos, inspect the damage, build a field estimate and upload signed work orders.
Field salesPDR inspectionRep uploadsKnow the next pickup, return or rental exchange. Capture vehicle condition and keep handoff details in one place.
DispatchHandoffsLoanersA FEW THINGS YOU MIGHT BE WONDERING.
No. Panel Ops brings body shop and collision operations together with dedicated PDR and hail workflows. The people, paperwork, estimating and vehicle movements share one workspace.
Yes. Connect HighLevel or Monday, or upload a CSV or Excel export. Panel Ops helps match fields and suggest where records belong in your workflow. You review the plan, check possible duplicates and choose the location before adding anything. Available notes and custom fields stay with the imported records, and uploaded export files remain available for reference.
Yes. Reps can photograph paper work orders with their phone and upload them directly to the shop. OCR extracts customer, vehicle and claim fields into the intake review. Staff confirm the details before creating or linking a repair. The original pages remain available for comparison, and digital signing retains the complete signed document.
Yes. Your shop can edit estimating matrices and labor rates, review vehicle-based removal and installation suggestions, or turn suggestions off and enter its own line items. Estimates remain subject to your review and applicable repair procedures.
Connected calls, texts and staff-first callbacks require phone-account setup. QuickBooks Online, optional Payroll, CCC ONE and Mitchell connections are planned integration work and are not currently available as live integrations. Existing exports are available.
Your coordinator helps gather claim details, submit shop-approved documents, confirm receipt and follow up on outstanding answers. Your estimator stays in charge of the estimate and repair decisions.
Start with a demo and the workflow your team needs most. Configure shop access, rates, staffing and connected accounts before using live records. Your actual shop setup and integrations need validation during onboarding.
MORE TIME FOR THE WORK YOU DO BEST
Choose the software, or put a managed team beside it.
Compare the two plans